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How to create happy customers by improving agent morale
Anthony Ramirez Anthony Ramirez

How to create happy customers by improving agent morale

Often, call center / customer service employees are the first point of contact for your customers. And, as we all know, happy frontline employees generally lead to happy customers.

In this article, we will discuss five factors contributing to call center employee satisfaction and how you can improve morale. We will also look at some of the benefits that come with creating satisfied employees.

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